Who We Work With
Serve Legal work with several organisations to share knowledge and expertise, so we can continue to provide bespoke services to our clients. We also take great pride in our role as a Youth Friendly Employer and actively work with organisations that can help us improve our offer to the young people who work for us.
Food Allergy Aware
Food Allergy Aware is an award-winning training and consultancy provider, covering a range of services specific to allergen awareness.
Training: Food Allergy Aware offer in-house training modules, bespoke company training and RSPH Level 2 Award in Identifying and Controlling Food Allergy Risks. They also offer Highfield (HABC) level 2 and 3 allergen training, in addition to the full range of food safety and HACCP training (CIEH /HABC).
Consultancy: Food Allergy Aware works with businesses in providing for customers who have special dietary requirements. They can assess current procedures, policies and menu options, including allergen listings and the labelling of ‘may contains’. They can also provide a comprehensive report highlighting any issues and recommendations for you to use as evidential information as appropriate to your project.
Food Allergy Aware can help you adapt your menu and customer service to encourage positive communication, in order to provide a safe customer journey for the wider FreeFrom customer.
Our membership of the AVPA, the global trade body for the providers of privacy-protecting, standards-based age assurance technology, underlines our shared commitment that effective age verification provides significant benefits to consumers, businesses and society. As members we play an active role to help inform age verification solutions, promote a positive image of effective age verification and help represent the industry for the advancement of best practice, socially-responsible age verification policy.
We’re proud to have signed Youth Employment UK’s ‘Good Youth Employment Charter’ as we recognise the importance of offering valuable, interesting and flexible work opportunities to young people in the UK and ROI. Our greatest asset is our incredible community of auditors and we work hard to provide our young people with great work experience which, in many cases, sets them up to go on to successful careers when they move on from Serve Legal. We are a Living Wage company and we work hard to engage with our auditors to provide enjoyable and rewarding work opportunities for our community.
We are corporate members of the Anaphylaxis Campaign as we know that ensuring consumer confidence around allergen safety is an incredibly important area of retail compliance. Our Customer Experience Allergen Audit was developed in collaboration with Environmental Health Officers and Trading Standards and supports our clients to have visibility and confidence in their operational allergen safety policies. Our membership with the Campaign allows us to keep up-to-date with expert information and advice which helps to inform our audit processes and the offerings to our clients.
As an evolving market leading business, we are delighted to be members of the MSPA, the major global trade association for companies participating in the Mystery Shopping industry. We share their goal to improve the performance, reputation and use of Mystery Shopping services worldwide and we see real benefits in collaborating with members to share best practice that will further enhance our knowledge and services to our clients.