News

Illicit Vapes Sold to a 12-year-old

Written by Catriona Crathorne | Nov 5, 2025 5:20:24 PM

Illicit Vapes Sold to a 12-year-old

A BBC undercover investigation has exposed a UK-wide network using “ghost directors” to front high-street mini-marts that profit from illegal vapes and tobacco. One shop worker casually admitted selling vapes to customers to 12 year olds.

This isn’t a one-off. Reporters linked 100+ shops from Dundee to south Devon to the same network; directors already disqualified have still been connected to dozens of businesses. The Home Secretary has responded publicly, calling illegal working and linked criminality a pull factor for illegal migration.

This is exactly the kind of headline that guarantees more Trading Standards visits, tougher scrutiny, and a higher bar for everyone, including the most diligent independents and symbol stores.

Presume You’ll Be Tested

If you’re running a compliant store, this story still hurts you. More unannounced inspections, more under-age test purchases, more paperwork scrutiny. Being compliant isn’t enough, you need evidence on demand.

Put proof on the wall or at least in a folder. Use your Serve Legal audit programme as a badge of honour: to demonstrate to customers that you abide by policies and choose to independently test them, to remind staff of expectations and make it clear to Trading Standards and local authorities that this is a priority for your business.

  • Move to Challenge 25: if you’re not there already, ensure the policy is visible, staff are trained and it is enforced.
  • Refusal logs: Paper or digital is fine. Complete them and review weekly. Coach from patterns.
  • Supervisor sign-off for borderline sales: It’s better to be safe than sorry. If there’s doubt, pause and escalate. Document the outcome.
  • ePOS prompts on all age-restricted products: Hard prompts; require DOB entry for overrides.
  • Quarterly refresher training: Age of sale, proxy purchasing, refusal technique. Keep attendance, scores, and coaching notes.
  • Independent test purchasing—monthly: Keep running third-party tests. File every report.

Why the urgency?

The BBC’s findings show a professionalised network using shell leadership and cheap labour to flood high streets with illegal vapes/tobacco and to sell to children. That drags legitimate retailers into suspicion and will drive tougher enforcement and licensing scrutiny across the board.

For any support in proving the legitimacy of your compliance efforts, get in touch with the Serve Legal team. Get in touch!