Operations Team 

Serve Legal is the UK’s leading retail compliance auditor, enabling market leaders to successfully measure and improve performance, and protect their businesses. We perform independent, mystery on-site audits enabling companies to establish if expected staff performance, operational standards and company procedures are in place. 
Serve Legal is a dynamic, growing company delivering over 12,000 audits every month with a UK- wide team of around 2,500 auditors. With expertise in age-restricted sales, retail audit, media compliance and customer experience fields, we are expanding our business into new territories. 
Area Manager 
Regional Manager 
An Area Manager works within a small regional team, taking responsibility for a designated area to ensure that audits are completed on time and to agreed Key Performance Indicators. 
An effective Area Manager takes ownership of given activities in a designated area and actively seeks to identify improved ways of working. 
A Regional Manager takes overall responsibility for a designated region, ensuring that all audits and media compliance programmes are completed on time and to agreed Key Performance Indicators. The Regional Manager also takes responsibility for costs across the region. 
An effective Regional Manager takes ownership of all activities in a designated region, promoting good practice and actively seeking to identify improved ways of working. 
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