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Careers at
Serve Legal

Serve Legal is not just about completing audits. There are also opportunities to work in our Finance, Data, Commercial and Operations teams, and our full-time roles offer fantastic experience and development opportunities. 

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Current vacancies

Auditor Roles
Auditor Roles

We always welcome applications to join us an auditor (or "mystery shopper"). We have work all across the UK & Ireland, for people of all ages! To work with us as an auditor, please click below.

How to apply
Group
Digital Marketing Executive

We are hiring a Full-Time Digital Marketing Executive to work within our Marketing team, supporting the delivery of our marketing strategy with a strong focus on lead generation and digital performance.

This role will involve managing and optimising paid search/PPC and paid social campaigns, maintaining and developing our HubSpot CRM and email marketing journeys, and leading website updates and digital performance improvements (including SEO/GEO and lead capture).

Working closely with the Client, Sales, and Marketing teams, you will take ownership of a portfolio of digital marketing projects from planning through to delivery, sharing insights and recommendations to drive continuous improvement and business growth — including supporting our international expansion.

 

Read the Full Job Description Here.

 

Applications Close: 4th March 2026
Interviews: w/c 9th March 2026
Start Date: April 2026
Remote (UK)
Salary: £30,000 (with discretionary bonus scheme up to 14.25%)
Benefits: 25 days annual leave + bank holidays + additional wellbeing day each year

 

To Apply: Submit your CV and a professional cover letter outlining your experience and suitability for the role to jobs@servelegal.co.uk no later than 4 March 2026.

Group
Part-Time Operations Assistant

We are hiring a Part-Time Operations Assistant to work across both the age-restricted and non-age-restricted teams where required. You will be responsible for supporting the Operations teams by assisting on projects, covering annual leave within the team, and lending a hand on patch delivery where required.

 

This role offers flexible hours on a month-by-month basis, aligned to operational needs. Hours for the month will be communicated before the start of each month.

 

Read the Full Job Description Here.

 

Applications Close: Friday 13th March
Interviews: w/c 16th March
Start Date: ASAP
Hours: 60–100 hours per month (Mon–Fri, flexible depending on operational needs)
Salary: £24,880 pro rata

 

To Apply: Complete the application form no later than Friday 13th March.

Submit this Application Form
Group
Weekend Operations Assistant

We are hiring a Weekend Operations Assistant to work across both the age-restricted and non-age-restricted teams where required. You will be responsible for supporting the Operations teams by managing a patch across the weekends.

 

This role may begin as a fixed-term contract — this will be discussed during the interview process.

 

Read the Full Job Description Here.

 

Applications Close: Friday 13th March
Interviews: w/c 16th March
Start Date: ASAP
Hours: 12 hours per weekend
Salary: £12.21 per hour (rising in April to £12.71 per hour)
Contract: Fixed-term contract possible (to be discussed at interview)

 

 To Apply: Complete the application form no later than Friday 13th March. 

Submis this Application Form
Group
Business Development Executive

Serve Legal are hiring a motivated and experienced Business Development Executive to drive new business and boost client engagement in the age-verification and compliance space. In this role, you’ll work on lead generation, managing prospects, developing proposals, and building strong partnerships while managing a healthy sales pipeline. We’re looking for someone with a solid understanding of legal or regulatory services—ideally in age-verification or mystery shopping—and proven success in B2B sales, client relationship management, and closing mid-to-large contracts.

This is a fantastic opportunity to join a collaborative team, work closely with Operations, Marketing, and Legal, and make a real impact.

 

Key Details:

Working Hours: 37.5 per week, Mon-Fri
Salary: £40,000 a year (OTE £55,000 with commission and bonus)
Deadline date: 15th March 2026
Start Date: April 2026

 

For this role, please submit your CV and Cover Letter to jobs@servelegal.co.uk to be considered.

 

Full Job Description
Permanent roles

Permanent roles at
Serve Legal

Behind the 200,000 audits we complete annually is a dedicated team of over 50 employees managing daily operations across our four departments. Our roles range from flexible weekend roles to trainee graduate positions and full-time opportunities. Explore the variety of positions we offer, see how our employees have grown within the company, and check out our current vacancies.

Current Vacancies
Become an Auditor
  • Client, Sales & Marketing
  • Data
  • Finance
  • Operations
Client Manager and Sales Executive
Client Manager and Sales Executive

Our team of Client Managers and Sales Executives have a highly varied role. Between managing current client relationships, delivering quarterly compliance reviews and organising bespoke audit programmes for each client, our team ensure to make time to search for new business opportunities and grow our service offering.

Marketing Executive
Marketing Executive

Our marketing team work to develop Serve Legal’s external profile; this can involve organising events, managing social media channels, applying for awards, reporting on latest industry news on our article page or recruiting new auditors. Our marketing team also get to enjoy managing the business’s charity initiatives and wellbeing, alongside support from HR.

Data Assistant
Data Assistant

The Data Assistant role is varied, working in the fast-paced environment of the Data team. The post carries responsibility for client reporting, system and database maintenance and dealing with client enquiries. A successful Data Assistant is accurate, has a keen eye for detail and is pro-active in dealing with other members of the team.

Data Director
Data Director

Our Data Director is the brains behind the intricacies of Serve Legal’s wide data portal and complex systems. As well as managing the Data Team day to day, our Data Director works to develop new and exciting pieces of technology that we can use to streamline our business processes and offer to our clients.

Account Assistant
Account Assistant

Accounts Assistants are responsible for the accurate and timely execution of daily, weekly and monthly tasks. An Accounts Assistant provides administrative support to the Finance Manager, undertaking clerical tasks such as making phone calls, handling mail and basic bookkeeping. As well as helping the Finance Manager, Accounts Assistants liaise with clients and assist the team in other tasks as required.

HR Manager
HR Manager

Loosely fitting under the finance umbrella, our Human Resources Manager works hard to ensure members of our internal and auditor teams are supported in the workplace. This involves championing for better working conditions and wellbeing packages, and being a key point of contact for any welfare concerns.

Area Manager
Area Manager

An Area Manager works within a small regional team, taking responsibility for a designated area to ensure that audits are completed on time and to agreed Key Performance Indicators. An effective Area Manager takes ownership of given activities in a designated area and actively seeks to identify improved ways of working.

Weekend Operations Assistant
Weekend Operations Assistant

Our Weekend team work across the weekend to be auditor’s point of contact when Area Managers are taking their deserved break. WOAs approve submitted audit reports to the highest standard and in line with company objectives. Working on designated weekends, for hours within set parameters, the team is led by a Weekend Supervisor who ensures approvers are aware of exactly what is required, issues clear instructions and sets achievable deadlines.

Career paths

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Matthew Houliston
Data & Systems Director
Auditor → Credit Control Assistant → Finance & Data Assistant → Systems Administrator → Data & Systems Manager → Data & Systems Director

I started working as an auditor with Serve Legal back in 2008. By 2009 I was working 1 day a week with Serve Legal in credit control whilst juggling a similar role at a hotel for 5-6 days a week. Soon after, I was offered a full-time role with both jobs and decided to move to London to carry on with Serve Legal.

Initially, I was a Finance & Data assistant, but as the company grew, I became Systems Administrator. In my time with Serve Legal, I have seen it grow massively and have been heavily involved in building and developing 3 systems.

I’m now the Data & Systems Director and am working towards improving our data offering to clients.

Hannah Rees-1
Hannah Rees
HR Manager
Auditor → Media Compliance Co-ordinator → Midlands Assistant Co-ordinator → Area Manager → Regional Manager → Senior Regional Manager → HR Manager

I started working for Serve Legal back in September 2013 as an auditor in South Wales, visiting shops to see whether I was asked for ID while buying an age-restricted product. When I turned 20 I still put my hand up to help with non-age restricted work; which landed me the opportunity to work as an Assistant Co-ordinator.

I started with small roles such as helping with last-minute media compliance projects and completing holiday cover. This then lead on to an opportunity to become an assistant to the Area Manager in the Midlands in 2016. I carried out this role for some months before being offered the role of Area Manager.

I took this opportunity by both hands and made sure to push myself and show that they had made a good decision offering me the role. Within 18 months I was promoted to Regional Manager of Scotland & Ireland. Soon after this, I was promoted Senior Regional Manager. I am now managing our HR work. 

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Interested in becoming a mystery shopper?

Being a compliance auditor is a part-time, flexible role, which is ideal to fit in and around your other work or studies. There is no obligation to complete work every week, and talented auditors can advance to management positions within the organisation.

Join us today