Ensure your drivers and couriers comply with age verification laws.
Gain real-world insight into how age-restricted products are delivered, helping you reduce underage sales risk, strengthen compliance and ensure standards are being followed across drivers, couriers and delivery partners.
Our Approach
Closing the gap between policy and reality
Act
Predict
Gaps Closed
What makes our tech offering different?
Less Data. More Action.
Understand
- Online Reputation Analysis
- Contextualised Performance Reports
- Unique Sector-Specific Benchmarking
Act
- Prioritised Actions
- Alerts reach the right people, automatically
- Custom Alert Thresholds
Predict
- Predictive Analysis
- ROI Calculator
- Risk Forecasting
WHERE SERVE LEGAL WORKS
Global coverage, local expertise
Our Success Stories
1,000+ audits delivered to Lidl stores, monthly.
Serve Legal provides a valuable audit service for Lidl GB which enables us to monitor and improve compliance around revenue protection at the checkout. Their nationwide coverage allows us to understand compliance trends across our entire estate, with regular audits providing insightful and powerful data every month.
International programme for Sally Beauty
Serve Legal were quick and efficient in setting up a program tailored to our specific requirements. Their service covered all areas of our business across the UK and Central Europe, with reporting provided in five different languages.
We received a highly responsive and professional service, with one dedicated contact throughout the duration. They were really helpful providing interim reporting and the detailed summary report at the end gave us a clear understanding of our staff’s customer service levels and valuable insights into our business.
Serve Legal can hit all of our stores almost within a month, including in other territories like the Republic of Ireland!
That would be something that anyone else would struggle to get for us; they can hit literally 930 stores in a month.
Serve Legal was appointed by my company in order that we gain valued feedback from a licensing perspective. The relationship between Serve legal and my business is friendly, professional and feels personal.
The feedback we have gained is invaluable to our operation, we have been able to use the data to make changes in our business to ensure a risk free operation. I would highly recommend.
Frequently asked questions
We can audit your own delivery drivers, third-party couriers and marketplace partners across food, grocery, alcohol and other age-restricted products.
We can cover the full journey – from placing the order online or in-app through to the doorstep interaction – or focus specifically on delivery behaviour, depending on your brief.
Yes. We structure programmes so you can see results by driver, store, region, delivery partner or brand, making it easy to target training and follow-up.
Yes. Our audits and reports are designed to support due diligence, internal reviews and constructive engagement with regulators.
Our Awards
Don't just take our word for it, see the recent awards that back up our claims of excellence.
British Data Awards
SME of the Year
Elite Business Awards
Top 100 SME Businesses - #11 in the UK
Elite Business Awards
Vistage SME Leadership Award
TikTok Exceptional Performance Award
Moneypenny Customer Service of the Year Award
Growing Business Awards
Growing Business of the Year
B2B Business of the Year
Better Society Awards
Employee Wellbeing Award
Philanthropy Award
Impact Company of the Year
Tech for Good Award
Elite Business 2025
Moneypenny Customer Service of the Year Award
Elite Business 2025
Top 100 SME Businesses - #8 SME in the UK
Start operating confidently when it comes to your home deliveries
Start operating confidently when it comes to age-restricted products
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