Close the gap between the experience you promise and the one customers receive

1,000+ audits delivered to Lidl stores, monthly.

Serve Legal provides a valuable audit service for Lidl GB which enables us to monitor and improve compliance around revenue protection at the checkout. Their nationwide coverage allows us to understand compliance trends across our entire estate, with regular audits providing insightful and powerful data every month.

International programme for Sally Beauty

Serve Legal were quick and efficient in setting up a program tailored to our specific requirements. Their service covered all areas of our business across the UK and Central Europe, with reporting provided in five different languages.

We received a highly responsive and professional service, with one dedicated contact throughout the duration. They were really helpful providing interim reporting and the detailed summary report at the end gave us a clear understanding of our staff’s customer service levels and valuable insights into our business.

Serve Legal have helped to assure us at Hobbycraft that our approach to Age restriction sales is not only compliant but delivers great customer service. Working with Ella at Serve Legal to customise our approach to deliver a test purchase program for Age restriction sales was made all the more streamlined and hassle free by Ella and her team. A must partnership for any business faced with age restriction products helping ensure staff are confident and aligned to deliver legal compliance.

Serve Legal can hit all of our stores almost within a month, including in other territories like the Republic of Ireland!

That would be something that anyone else would struggle to get for us; they can hit literally 930 stores in a month.

Serve Legal was appointed by my company in order that we gain valued feedback from a licensing perspective. The relationship between Serve legal and my business is friendly, professional and feels personal.

The feedback we have gained is invaluable to our operation, we have been able to use the data to make changes in our business to ensure a risk free operation. I would highly recommend.