Understand
We assess how exam procedures, security measures and invigilation standards are being applied in practice across in-person and online assessments.
Independent assessment of exam-day security, malpractice controls and procedural compliance, helping awarding bodies and assessment providers identify risks, strengthen oversight and maintain confidence in exam delivery.
Our Approach
We assess how exam procedures, security measures and invigilation standards are being applied in practice across in-person and online assessments.
What makes our tech offering different?




















































WHERE SERVE LEGAL WORKS
1,000+ audits delivered to Lidl stores, monthly.
Serve Legal provides a valuable audit service for Lidl GB which enables us to monitor and improve compliance around revenue protection at the checkout. Their nationwide coverage allows us to understand compliance trends across our entire estate, with regular audits providing insightful and powerful data every month.
International programme for Sally Beauty
Serve Legal were quick and efficient in setting up a program tailored to our specific requirements. Their service covered all areas of our business across the UK and Central Europe, with reporting provided in five different languages.
We received a highly responsive and professional service, with one dedicated contact throughout the duration. They were really helpful providing interim reporting and the detailed summary report at the end gave us a clear understanding of our staff’s customer service levels and valuable insights into our business.
Serve Legal can hit all of our stores almost within a month, including in other territories like the Republic of Ireland!
That would be something that anyone else would struggle to get for us; they can hit literally 930 stores in a month.
Serve Legal was appointed by my company in order that we gain valued feedback from a licensing perspective. The relationship between Serve legal and my business is friendly, professional and feels personal.
The feedback we have gained is invaluable to our operation, we have been able to use the data to make changes in our business to ensure a risk free operation. I would highly recommend.
Yes. We can tailor scenarios to the risks you want to stress-test, including multiple item types and concealment approaches.
Our standard reporting is fast and we also offer a 48-hour turnaround option when required.
Yes. We can match candidate profiles to your requirements using a large, pre-vetted auditor pool.
Don't just take our word for it, see the recent awards that back up our claims of excellence.
SME of the Year
Top 100 SME Businesses - #11 in the UK
Vistage SME Leadership Award
TikTok Exceptional Performance Award
Moneypenny Customer Service of the Year Award
Growing Business of the Year
B2B Business of the Year
Employee Wellbeing Award
Philanthropy Award
Impact Company of the Year
Tech for Good Award
Moneypenny Customer Service of the Year Award
Top 100 SME Businesses - #8 SME in the UK
Looking to work for us as one of our mystery shoppers?