Navigating the New Scratchcard Cap
Article
3 October, 2024

Navigating the New Scratchcard Cap

The National Lottery operator, Allwyn, has introduced a new measure to cap in-store Scratchcard purchases, limiting transactions to no more than 10 Scratchcards, from October 1st 2024.

This change follows a similar limit introduced for authorised online retailers earlier this year in February. The goal, to promote responsible gaming and safeguard players from excessive play, in line with Allwyn’s commitment to fostering a safe and trusted environment for National Lottery participants.

Amid these changes, Serve Legal is aware of the challenges that can come with changing compliance regulations, for business, staff and customers alike. Serve Legal are also aware of the unique challenges faced by retailers across sectors, from the smallest of local conveniences to the largest national supermarket retailers.

Serve Legal is working to ensure that retailers fully understand and implement these new regulations by offering bespoke audit services and Trading Standards-approved best practice advice. With extensive experience in age verification and safer gambling compliance, Serve Legal is well-equipped to help businesses adopt the best practices required to meet the new Scratchcard purchase limit, demonstrate due diligence, and prevent non-compliant sales.

To learn how Serve Legal can support your business in complying with these new regulations, contact our team today.

Catriona Jolley
Meet Catriona Jolley, our Marketing Executive at Serve Legal, whose journey showcases the power of determination and growth within our organisation. Catriona's story with Serve Legal began as an auditor at the age of 18, showcasing her dedication and passion for our mission. Through her contributions, she swiftly rose to lead our Marketing Team by the age of 21.

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