Back in November, the Serve Legal senior management team were thrilled to get on their best attire and attend the Growing Business Awards to celebrate being WINNER of the Customer Experience and Loyalty award and a finalist for B2B Business of the Year for Medium Businesses. This recognition underscores Serve Legal’s commitment to excellence, innovation, and unwavering dedication to its clients.

Customer Experience and Loyalty Award:


The Growing Business Awards' Customer Experience and Loyalty accolade underscores Serve Legal's unwavering commitment to delivering exceptional service. We take pride in the loyalty of our top 30 clients, who have chosen to partner with us for over three years, a testament to the reliability and competitive advantages we offer. Our success is a collective effort, with dedicated Auditors nationwide, diligent Operations, receptive Data, supportive Finance teams, and a personable Client and Sales Support Team working seamlessly. Each team member contributes to achieving our impressive 99.7% accuracy rate across the 205,000 audits completed in 2022. This award not only recognizes our dedication to elevating customer satisfaction but also highlights our ongoing commitment to fostering enduring loyalty.

Serve Legal's CEO, Ed Heaver, expressed gratitude for the accolade, stating, "Receiving the Customer Experience and Loyalty award is a testament to the hard work and dedication of our whole team. We pride ourselves on delivering exceptional service and building lasting relationships with our clients. This award validates our ongoing efforts to enhance customer experiences and ensure loyalty within the industries we serve."

IMG_6616B2B Business of the Year Nomination:

Serve Legal's nomination for B2B Business of the Year for Medium Businesses further solidifies its position as an industry leader. This nomination recognises Serve Legal's outstanding contributions in the business-to-business sector, further demonstrating how the service we offer is creating meaningful impact on nationwide enterprises across the broader business landscape. This honour reflects Serve Legal's commitment to excellence, innovation, and its role as a trusted leader in the age verification and compliance realm.

_W6A2733Serve Legal's Growth and Impact:

Founded in 2006, Serve Legal has evolved into the UK and Ireland's premier age verification business now offering eight wider compliance services to existing and new clients. The company's journey, spearheaded by Ed Heaver and his business partner Julian Sargeson, began with a personal challenge in the pub industry. Faced with the loss of licenses due to underage drinking, Heaver and Sargeson embarked on a mission to create a solution that would help businesses demonstrate compliance and due diligence. The company's commitment to transparency, accuracy, and fairness has earned the trust of clients and regulatory bodies alike. To receive this award only encourages our position as reliable industry leaders.

As Serve Legal celebrates these accolades, the company remains dedicated to pushing the boundaries of innovation, enhancing customer experiences, and setting new benchmarks for excellence. The nominations and awards not only validate past achievements but also inspire Serve Legal to continue its pursuit of excellence in age verification and compliance.

To enquire further about the award-winning services that we offer get in touch via

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