Housing Market Audits

Serve Legal introduce Housing Market Audits

The housing market is evolving quickly, and buyers expect more than just a sale — they see purchasing a property as the start of a journey. Developers, agents, and housing associations need assurance that every touchpoint in this journey is clear, fair, and supportive. That’s why Serve Legal is formally launching our housing market audits.

Ali leads this service as our Service Manager, working with clients to ensure audits turn into actionable improvements. Like all Serve Legal Service Managers, he ensures you get practical, sector-specific insight.

“The property market isn’t just about bricks and mortar. It’s about trust and engagement. Buyers need clear information at every step and to know there is someone who really cares about going on this journey with them.” – Ali, Housing Market Service Manager

Poor sales processes or misleading information don’t just lose deals — they can attract regulatory scrutiny and damage reputation.

Serve Legal tests customer journeys both in person and over the phone, assessing how estate agents and housing developers interact with buyers. We look at every stage of engagement to make sure customers feel informed, valued, and supported.

If you want to deliver a sales journey that’s compliant, consistent, and trusted,  get in touch with Ali or find out more.