Serve Legal has a market-leading reputation for delivering independent, high-quality, accurate compliance testing programmes. We help leading retailers, leisure operators and sports broadcasters check that key operational and compliance standards are in place across different areas of their business.
Audit areas include:
- Mystery shopping
- Customer service and experience
- Queue management
- Product availability and price checks
- Product code and date checks
- Point of sale and promotional compliance
- Digital media and sports broadcasting compliance
- Legal notice and licence compliance
We have developed a UK & Ireland-wide community of highly-engaged auditors, supported by a network of Area Managers. All audit work is carried out thoroughly and we operate a rigorous quality assurance programme to ensure high standards are consistently met. Reports are closely checked and can be accessed in real time and emailed specifically to a personalised distribution group.
Want to know what young people think about your business or brand?
Serve Legal auditors are predominantly aged 18-25. This hard-to-reach group of young adult consumers is highly prized for consumer and retail research purposes. As such, we provide youth-focused companies and brands with access to this community for mystery shopping, market research and focus group services.