Press/Media 

Coverage in Vapour Magazine (pages 36-39) The article covers work serve Legal carry out with retailers to keep vape products out of the hands of under 18s.  VIEW ARTICLE → 

New out-of-home dining audit measures customer experience for allergy sufferers Press Release 16/10/19  VIEW ARTICLE →  

 ON-TRADE COMPLIANCE IN MYSTERY SHOPPER AGE CHECKS FALLS DESPITE RISE IN AUDIT VOLUMES Press Release 12/06/19 

• 1 in 3 on-trade mystery shoppers aren’t asked for ID 
• Drop in on-trade and total alcohol pass rate comes despite rise in commitment to independent auditing 
• Off-trade pass rate remains static despite increase in volume of auditing 
• 1 in 10 consumers would boycott venues if they saw underage sales taking place unchecked 
• Online retailers trail bricks and mortar operators, failing half of age check audits 
• Serve Legal urges action on the ground to improve compliance 
 
One in five teens buying knives are not ID'd checked, tests find 
Sky News 12/06/19 
 
RETAILERS STEP UP AGE CHECKS AS GOVERNMENT ACTS ON KNIFE CRIME 
Press release 12/06/19 
 
• 76% increase in independent age check audits as government acts to reduce violent crime 
• Retailer pass rate for mystery shopper knife audits jumps to 82% 
• Over 1 in 10 consumers would boycott stores if they saw underage sales taking place unchecked 
• Online retailers trail bricks and mortar stores, failing half of age check audits 
• Serve Legal confident that retailers can do better. 
 
 
 
Our site uses cookies, including for advertising personalisation. For more information, see our cookie policy. Accept cookies and close
Reject cookies Manage settings