Press/Media
Coverage in Vapour Magazine (pages 36-39) The article covers work serve Legal carry out with retailers to keep vape products out of the hands of under 18s. VIEW ARTICLE →
New out-of-home dining audit measures customer experience for allergy sufferers Press Release 16/10/19 VIEW ARTICLE →
ON-TRADE COMPLIANCE IN MYSTERY SHOPPER AGE CHECKS FALLS DESPITE RISE IN AUDIT VOLUMES Press Release 12/06/19
• 1 in 3 on-trade mystery shoppers aren’t asked for ID
• Drop in on-trade and total alcohol pass rate comes despite rise in commitment to independent auditing
• Off-trade pass rate remains static despite increase in volume of auditing
• 1 in 10 consumers would boycott venues if they saw underage sales taking place unchecked
• Online retailers trail bricks and mortar operators, failing half of age check audits
• Serve Legal urges action on the ground to improve compliance
RETAILERS STEP UP AGE CHECKS AS GOVERNMENT ACTS ON KNIFE CRIME
Press release 12/06/19
• 76% increase in independent age check audits as government acts to reduce violent crime
• Retailer pass rate for mystery shopper knife audits jumps to 82%
• Over 1 in 10 consumers would boycott stores if they saw underage sales taking place unchecked
• Online retailers trail bricks and mortar stores, failing half of age check audits
• Serve Legal confident that retailers can do better.